Privacy Policy

Privacy Statement


This Privacy Statement applies to the confidentiality of personal data collected during the purchase process on the croatianshop24.com website. This Privacy Statement is an integral part of the General Terms and Conditions of Pirus d.o.o.
Pirus d.o.o. as the service provider of the pirus.hr website complies with applicable regulations aimed at protecting the privacy of its Customers or Users, and in particular the EU General Data Protection Regulation. This document describes how the controller Pirus d.o.o. Zagreb, Mikulići 64a (hereinafter referred to as Pirus d.o.o.) processes personal data.

Customers of the croatianshop24.com website (hereinafter referred to as Customers) are advised to read everything stated on this page in order to better understand what data Pirus d.o.o. collects and processes, for what purpose, on what legal basis, with whom and why it shares them, what protective measures it implements, and what your rights are regarding access to personal data, correction, deletion and your right to object.

Any Buyer or User who has any questions regarding personal data can send an e-mail to info(at)pirus.hr
When purchasing and confirming an order via the croatianshop24.com website, the Buyer or User accepts this Privacy Statement and confirms that he has read, understood and agrees with the processing of personal data as determined by this Statement.


What type of personal data do we collect and process?

Pirus d.o.o. will ask the future Buyer to provide certain information about himself (personal data) such as name and surname, address (including postal code), e-mail address, telephone number.

In addition to this data, we automatically collect data from your computer, which may include your IP address, and there are also situations in which we automatically collect other types of data such as the date and time of access to the rockalica.com website, information about the hardware, software or internet browser you use, as well as the operating system of your computer and the application version and your language settings.

We may also collect information about clicks and pages on croatianshop24.com that are shown to you.


For what purpose do we collect and process personal data?


Pirus d.o.o. collects and processes the personal data of the Customer of the croatianshop24.com website for the purpose of fulfilling the contract for the purchase of goods or services, delivering goods to the Customer, communicating with the Customer and any legal proceedings related to the performance of the contract.
What is the legal basis for processing personal data?

By entering their personal data when purchasing and ordering, the Buyer accepts the General Terms and Conditions and this Privacy Statement and enters into a contractual relationship that is the basis for the purchase of products and services of the Buyer’s choice on the croatianshop24.com website, which is contained in the General Terms and Conditions, and therefore the processing of such personal data is lawful because actions are taken at the Buyer’s request in order to realize the purchase of products and services ordered by the Buyer.
With which recipients do we share personal data?

Pirus d.o.o. will not share the Buyer’s or User’s personal data with other parties except in the cases specified in the following point and in situations where positive regulations require it.
When required by the realization of the contract for the purchase of products or services ordered by the Buyer, Pirus d.o.o. will share the Buyer’s personal data with providers of goods distribution services for the purpose of fulfilling orders, delivering packages, sending ground mail and e-mail. The distribution service provider may request the Buyer to present their ID card at the time of delivery of the package when personally collecting the goods, all for the purpose of implementing the package delivery service and keeping records of who collected the package. If the Buyer refuses to provide this information, the package will not be delivered to them.

    Deletion of personal data (right to be forgotten)

    The Buyer and User have the right to request the deletion of personal data at any time (right to be forgotten). The Buyer can do this by sending a request to the email address of the Personal Data Protection Officer info(at)pirus.hr and the data will be deleted without delay. The User has the option of submitting a request for deletion in every notification received from Pirus d.o.o. via email, or by sending an email message to the email address of the Personal Data Protection Officer info@pirus.hr stating that their personal data is being deleted.

    Cookies

    Cookies are invisible documents that are temporarily stored on your computer and enable our website to recognize your computer the next time you visit our website. We only use cookies to collect information about the use of our website. When you access the Pirus d.o.o. website, general, non-personal information is automatically recorded and we use it exclusively to measure the attractiveness of our website and improve its content and usability. Your data is not subject to further processing or forwarded to a third party.